Category Archives: Telecommunication and ICT

Etisalat Nigeria- Head, Churn and Retention July 2010

Etisalat Nigeria is one of the leading telecommunications company with presence in 16 countries across Africa, Middle East, and Asia. As we continue to replicate our global reputation for innovation and quality of service in Nigeria, we invite applications for the following positions from the best and brightest:

Position: Head, Churn & Retention, Ref: HCR
Reporting to: The Director –Marketing Segment & Strategy,
Department: Commercial
Our Ideal Candidate:

  • Leverages appropriate channels Customer care, retail outlets, Corporate Sales and company website to drive execution of churn and retention strategies
  • Provides leadership and guidance to team members and manages subordinates’ performance towards achievement of overall team objectives.
  • Monitors and controls budgetary needs of unit
  • Leads team in developing effective customer retention strategies, identifying customer profitability and Read More
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Etisalat Nigeria- Manager, Churn and Retention July 2010

Etisalat Nigeria is one of the leading telecommunications companies with presence in 16 countries across Africa, Middle East, and Asia. As we continue to replicate our global reputation for innovation and quality of service in Nigeria, we invite applications for the following positions from the best and brightest:

Position: Manager, Churn and Retention Ref: MSR
Reporting to the Director –Marketing Segment & Strategy,

Department: Commercial
Our Ideal Candidate:

  • Plans and manages human and material resources of unit to optimize performance, sustain morale and enhance productivity
  • Organize customer engagement/retention programmes to enhance brand loyalty and customer longevity
  • Builds and maintains a customer’s needs at specific promotions to create and sustain opportunities for building lasting relationships with customers Read More
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Mobitel Nigeria Limited- Head of Customer Care July 2010

Position: HEAD OF CUSTOMER CARE- Reference Code: CHCC007

JOB SCOPE:
To manage the company’s customer complaints and grieviance dynamics and ensure that the company delivers continuous improvements in customer satisfaction; To oversee the company’s customer care technology and infrastructure and manage outsourced resources acquired in this respect; To participate in the product development process and highlight significant functional features and systems to the customers’ understanding; to develop and maintain a database of key customer issues and provide management with headline statistics and analyses of same on a periodic basis

RESPONSIBILITIES:

  1. To develop and manage the entire customer care cycle from complaints/issues registration to resolution, including the installed technology and strategic third party partnership arrangements established for this purpose Read More
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Mobitel Nigeria Limited- Transmission and Network Supervisor July 2010

Position: TRANSMISSION AND ACCESS NETWORK SUPER

VISOR – Reference Code: TTANS004

Job Scope

Supervise the Installation, Operation, Administration, Maintenance and Provisioning of Transmission & Access Network which comprise of All Wimax Base Stations, MSANs, Microwave Equipment, Fiber Optic, VSAT, and Backhaul Routers.

Responsible for the Continuous Operation of all Transmission & Access equipment.

Coordinate with other Customer Care & other Departments on Operational Issues.

Assist in Setting Operational Standards, Procedures and Metrics for smooth operation of the all Transmission & Access Network Elements.  Schedule and conduct regular Network Maintenance and Optimization.  Coordinate with Equipment Read More

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Mobitel Nigeria Limited- Transmission and Access Network Engineer June 2010

Position: TRANSMISSION AND ACCESS NETWORK ENGINEER – Reference Code: TTANE003

Job Scope

Implement the Installation, Operation, Administration, Maintenance & Provisioning of Transmission & Access Network which comprise of All Wimax Base Stations, MSANs, Microwave Equipment, Fiber Optic, VSAT, and Backhaul Routers.

Responsible for the Continuous Operation of all Transmission & Access equipment.

Implement set Operational Standards, Procedures and Metrics for smooth operation of the all Transmission & Access Network Elements.  Conducts regular Network Maintenance and Optimization.  Work with Equipment Vendors, Contractors in equipment Installation, troubleshooting and optimization.

Responsibilities:

  1. Monitoring of Transmission & Access Network Elements and ensure continuous operations Read More
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Mobitel Nigeria Limited- Core Network Supervisor June 2010

Position: CORE NETWORK SUPERVISOR – Reference Code: TCNS002

Job Scope

To Supervise & Conduct the Installation, Operation and Maintenance of ISP/Data Application Servers, Firewalls, Voice Softswitch, Media Gateways, Routers and Switches.

Coordinate with other Voice & Data Operators on Interconnection issues

Familiarity in the fundamentals of ISP Data & Voip Switching and Equipment. Possess an understanding of ISP networking technologies.  Must be skilled in Predictive and Preventive Maintenance of equipment, Traffic Statistics interpretation, Background in Cisco devices and commands, IP and TDM protocols.

Responsibilities: Read More

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Mobitel Nigeria Limited- Core Network Engineer June 2010

Position: CORE NETWORK ENGINEER – Reference Code: TCNE001

Job Scope
To Conduct Installation, Operation and Maintenance of Softswitch Servers, Firewalls, Voice Softswitch, Media Gateways, Routers and Switches.
Coordinate with other Voice & Data Operators on Interconnection issues.
Familiarity in the fundamentals of ISP Data & Voip Switching and Equipment. Possess an understanding of ISP networking technologies.

Must be skilled in Predictive and Preventive Maintenance of equipment, Traffic Statistics interpretation, Background in Cisco devices and commands, IP and TDM protocols. Read More

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XMN Technologies Nigeria – Management Trainee June 2010

XMN Technologies Nigeria is one of the leading  IT firm base in Lagos with international affiliation. XMN Technologies Nigeria offers Technological innovations, Systems design and integration, Software design and implementation, IT Advisory services, etc. for clients in Financial services, Telecommunications, Oil and Gas and service industries.

As a result of expansion, We require the services of the following:

Position: MANAGEMENT TRAINEES

Job Reference: REF: MGT 2010

Applicants must possess the following: Read More

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Project and Program Management Coordinator and AutoCAD Technician

Dancom Technologies is emerging telecoms Carrier Company and a member of the Dangote Group of Companies. We are currently looking for suitable candidates for the following position:

Project Management Coordinator

Overall Objectives of the Job:
- To manage and support the internal and extended services of the Program Management Office, PMO.

Role Profile:
- PMI certified with telecoms back ground in PMO functionality as a minimum.
- Minimum of 5 years post education experience in program/project management application. Working knowledge of the Nigerian telecommunications sector, functionally conversant in Excel, Word, PP and other standard computer based tools.
Read More

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PZ Cussons Nigeria is Recruiting IT Business Intelligence Executive

PZ Cussons is a world class company that develops leading brands in the market.

IT Business Intelligence Executive
All Business Units – Lagos

The Role: IT Business Intelligence Executive

The job role involves the provision of leadership to PZ Nigeria community in the development and use of administrative information systems, working closely with department heads and/or designated staff to identify and prioritize information systems requirements, communicating corporate requirements to vendors and outside organizations, and the job incumbent is the primary communicator of project/change status, risks, issues, and expectations.

The successful candidate shall be required to:
· Understand business strategy, objectives and operations;
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VACANCY AT GLOBAL ICT SOLUTIONS LIMITED, NIGERIA

GLOBAL ICT SOLUTIONS LIMITED, NIGERIA
PREAMBLE
GLOBAL ICT SOLUTIONS IS A MULTINATIONAL COMPANY HEADQUARTERED IN ENGLAND, UNITED KINGDOM.
GLOBAL ICT SOLUTIONS RECENTLY OPENED A BRANCH OFFICE IN NIGERIA.

GIS TELECOMS IS THE TELECOM DIVISION OF GLOBAL ICT SOLUTIONS. WE ARE LOOKING FOR A NUMBER OF PROFESSIONALS TO RUN THE BUSINESS ACTIVITIES IN NIGERIA BRANCH OFFICE.
NATIONAL OPERATIONS MANAGER (LAGOS)

THE BUSINESS STARTUP NATIONAL OPERATIONS MANAGER WILL RUN THE COMPANY OPERATIONAL ACTIVITIES ACROSS THE COUNTRY.
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Vacancies and Career opportunities in a Telecom Company

HUAWEI TECHNOLOGIES, a leader in the provision of next generation telecommunications networks for operators around the world. the company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.
huawei’s products and solutions cover wireless products (HSDPA/WCDMA/ EDGE/GPRS/GSM, CDMA2000 1XEV-DO/CDMA2000 IX, WIMAX) “core network products (IMS, MOBILE SOFT SWITCH, NGN), network products (FTTX, XDSL, OPTICAL, ROUTERS, LAN SWITCH)” application and software (in, mobile data service, boss), as well as terminals (UMTS/CDMA). Major products are based on HUAWEI’s self-designed ASIC chips and shared platforms to provide high-quality and cost-effective products and solutions with quick response.

HUAWEI TECHNOLOGIES is seeking to recruit experienced and qualified professionals for the following positions:

GENERAL REQUIREMENTS:
• Experience in a telecom engineering company
• telecoms vendor or ICT is preferred and is of top-priority.
• Bachelor or higher degree in electrical, computer science or telecommunications engineering
• Good customer service orientation, communication skills, good team spirit and has ability to work independently.
• Self-motivated, flexible, enthusiastic to work with both oral and written fluency in English language.
• Should be ready to work under pressure in all kind of working condition.
• Proficient in Microsoft office (word, excel and power point)
• Applicants should be open to incoming new skills and technology
• Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
• Must be ready to work under pressure in all kind of working condition
• Must be ready for international project to the other African countries.
• Successful applicants should be goal-oriented with good interpersonal and communication skills, and be a very good team player.
• The successful applicant should be good at information gathering and analysis

SENIOR WIRELESS ENGINEER
RESPONSIBILITIES:
• manage BSC/BTS commission;
• Prepare wireless network operation plan and risk evaluation;
• Negotiate all the team member related to achieve target;
• Cooperation with other product line to complete project accordingly; supply technique support to pm;
• Responsible for solution presentation with high level customer.

REQUIREMENTS:
• Applicants should have about 5 years working experience or above in tele-communications industry with solid knowledge of tele-communications; three years wireless experience is also absolutely required;
• Applicants should have the basic acknowledge of core network datacom and transmission.
• Successful applicants should be goal-oriented with good interpersonal and communication skills, and be a very good team player;
• Successful applicant should be good at customer relationship, understanding their requirement;
• Successful applicant should be good at information gathering and analysis;
• Applicants should have good communication skills and excellent command of English;
• Successful applicants should he innovative and the permanent work place is in Abuja and Kano region.
“Only qualified candidates that have the required experience need apply”
contact in Nigeria: yelefadare@huawei.com

ACCOUNT SERVICE MANAGER
RESPONSIBILITIES:
• Responsible for market and operate analysis of operators.
• Responsible for build and maintain a close relationship with customers.
• Responsible for customers relationship with high level customer such as cxo, understand their requirements.
• Responsible for the business targets and market objective are successfully met.
• Responsible for market opportunities identification.
• Responsible for delivery project operation and management
• Responsible for organize output service solution to older the best solution for customers.
• Responsible for solution presentation with high level customer.
REQUIREMENTS:
• Bachelor degree or above in telecommunication, electronics, computer science or relevant engineering major
• Successful applicants should be goal-oriented with good interpersonal and communication skills, and be a very good team player.
• Successful applicants should have a good knowledge about telecom service solution, including managed service, maintenance service, project delivery service etc.
• Successful applicants should have experience for telecom project delivery experience.
• Applicants should have about 8 years working experience or above in tele-communications industry with solid knowledge of telecommunications.
• Successful applicant should be good at customer relationship, understanding their requirement.
“Only qualified candidate that meet the requisite experience need apply”
contact in Nigeria and west Africa: yuchong@huawei.com, clementn@huawei.com

METHOD OF APPLICATION:
All applications must be sent via email to the outlined email address and must be received by deadline. Applicants should specify on their applications and cv’s the job title, job code and the job position they are applying for and should save their cv with their names and job title. All applications that do not follow the instructions above will be disqualified.

Applicants that do not meet the requirements need not bother to apply.

Each position is a fixed contract term appointment for not less than 2 years or more at first is renewable subject to performance.

CLOSING DATE: 6TH NOVEMBER, 2009.

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Vacancies and career for Accountant, System Engineer and Human Resources

A system integration/ICT firm located in the victoria island area of Lagos state has vacancies for the following roles:

ACCOUNTANT/FINANCIAL MANAGER
The nature of the work activities include:
• Providing and interpreting financial information;
• Business modeling and forecasting, analysing change and conducting risk assessment,
• Participating in strategic planning, and formulating long-term business plans,
• Researching and reporting on factors influencing business performance:
• Pricing and competitor analysis
• Conducting reviews and evaluations for cost reduction opportunities;
• Preparing accounts and reconciling balance sheets.
• Overseeing budgetary control;
• Monitoring cash flow;
• Leading or working on projects

SYSTEMS ENGINEERS
Position would ideally suit a certified CCPN and MCSE with a minimum of 4years experience and focus in areas outlined below:
• In depth knowledge and experience of Cisco high-end switches for data centre and routers, Cisco-security (i.e. Pix, network< access control).
• Voice and unified communications, Cisco MDS 9000
• Solid knowledge and experience of EMC security, visualization, storage & recovery technologies
• Excellent knowledge and experience of windows operating systems and active directory, security, web services (LLS), ms mail (Microsoft exchange) and database server (sol server)
• Detailed administrative and working knowledge and experience of network monitoring tool (i. E. Hp openview, solarwinds and what’s up gold)

HUMAN RESOURCE OFFICER
• Promoting equality and diversity as part of the culture of the organization;
• Recruiting staff – this includes developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates.
• Developing policies on issues such as working conditions, performance management, equal opportunities, (disciplinary procedures and absence management.
• Undertaking regular salary reviews and advising on remuneration issues (i.e. Promotion & benefits) • interpreting and advising on employment legislation
• Listening to grievances, and implementing disciplinary procedures
• Developing hr planning strategies with line managers which consider immediate and long-term staff requirements in terms of numbers and skill levels.
• Planning and sometimes delivering training, including inductions for new staff:
• Analyzing training needs in conjunction with departmental managers.

METHOD OF APPLICATION:
Interested and qualified candidates should send their C.V to hrjobvacancy20@yahoo.com

CLOSING DATE: 10TH NOVEMBER, 2009.

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Urgent vacancies and employment at Computer Warehouse

Computer Warehouse Group one of the popular company that into information and communication technology seeks to employ suitable qualified candidates for the following vacant position:

Security Solution Specialist
Requirements:
• B.sc / B. tech/ B.engr with minimum of second class honors (upper division) in computer science or computer engineering
• Minimum of three years experience working with security solutions
• Should have strong understanding of it security practices is a must
• Cism Certificate will be an added advantage

Internal Auditor
Requirements:
• A good university degree in accountancy
• possession of an MBA or membership of relevant association will be an added advantage
• Should possess minimum of 7 years cognate experience, 3 of which must be at management level, preferably in the information and communication technology or related sector

Method of Application:
interested candidates should forward application with copies of their certificate and curriculum vitae to

Human Resources Manager,
Computer Warehouse Group,
5th Floor, Octagon Building,
13th A.J Marinho Drive,
Victoria Island Annex,
p. o. box 73980,
Victoria Island, Lagos
or by e-mail quoting the job position to careers@cwlgroup.com.

Closing date: 13th October, 2009.

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Vacancy in an IT company

Ricode limited one of the best information technology company located in Lagos is looking for brilliant people to employ.

We are presently looking for a website / software programmers to employ into the company.
Someone with previous executed it programmes

CONDITION FOR APPLICATION:

Applicant should be able to work under pressure.
Applicant should be good looking
Applicant should have his residence in Lagos.
Applicant must have good communication skill and interpreting skill

* Confident NYSC members could also apply.
This application is open and only successful candidate will be contacted.
Send your C.V or resume to info@ricode.net

The application closes on 12th October. 2009.

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